Privacy Policy | ExplainTheVid

1. Introduction

ExplainTheVid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video analysis service.

2. Information We Collect

2.1 Information You Provide

Account information (email address, name) when you sign up
YouTube video URLs you submit for analysis
Questions and queries you ask about videos
Payment information (processed securely by our payment provider)

2.2 Information Collected Automatically

Usage data (pages visited, features used, timestamps)
Device information (browser type, operating system)
IP address and approximate location
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process video analysis requests and generate summaries
Process payments and manage subscriptions
Send you service-related communications
Respond to your inquiries and provide customer support
Detect, prevent, and address technical issues or fraud
Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service providers: Third parties that help us operate our service (hosting, payment processing, analytics)
AI providers: To process video content and generate analysis
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access and receive a copy of your personal data
Rectify inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience, analyse usage, and assist in our marketing efforts. You can control cookies through your browser settings, though disabling them may affect functionality.

9. Third-Party Services

Our service integrates with YouTube to analyse video content. Your use of YouTube content is also subject to Google's Privacy Policy. We do not store YouTube video content; we only process publicly available transcripts and metadata.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@explainthevid.com